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Friday, March 30, 2012

13" Ultrabook with 8gB Ram?

I was severely disappointed with the Asus Zenbook when I got it many months ago- not due to the 4gB of ram, but rather the keyboard. It was unusable.

I had been waiting for the right Ultrabook to come along that could match the Zenbook's Sata III, excellent resolution & form factor, and come with a usable keyboard. At CES, I found it. The Samsung Series 9 2012. 1600x900 resolution on a 400 nit (super bright, awesome viewing angles) panel w/ i5, supporting Sata III (or so I was told), 2.5lbs, .5" thick, nice battery, gorgeous form factor, awesome keyboard - etc.

Now that it's finally out, I did some research and decided to go for it.

I found this:

Which is a Samsung rep clearly stating that the NP900X3B (B for 2012, 3 for 13") can take 8gB of ram. Awesome!

So... it came yesterday. I opened it up. Really looks like the RAM is soldered underneath the metal grate, doesn't it?


UPDATE (7/7/2012):
I noticed this post gets a decent amount of traffic. If you are still seeking an ultrabook with 8gB RAM, consider the new (NP900X4C) Samsung Series 9 15". It has the brightest screen of any ultrabook (400 nits), is only 3.6 pounds and .58" thick, and has a 10 hour battery life. I wrote up a teardown of it here.

I actually upgraded mine from 8gB RAM to 16gB RAM.

I also wrote up a comparison of the Samsung Series 9 to the Macbook Air on my other blog.


  1. What was the end result? Did you figure out what it would take to upgrade to 8G? I ran into the same post by samsung and was confused by the "DDP" specification in that comment, so I was doing more research and found your post.

    1. Please wait for a Samsung Agent to respond.

      You are now chatting with 'Dave'. There will be a brief survey at the end of our chat to share feedback on my performance today.

      Your Issue ID for this chat is LTK5640866185X

      Dave: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
      Visitor: hi dave
      Visitor: please open this page
      Visitor: and scroll down
      Visitor: to the question
      Visitor: about ram upgrade
      Visitor: i just bought the np900x3b based on that answer
      Visitor: and i need help figuring out how to upgrade it
      Dave: Hello.
      Dave: I understand that you want to upgrade RAM in your laptop. Am I correct?
      Visitor: yes
      Dave: I apologize for the inconvenience.
      Dave: In which country you have purchased this laptop?
      Visitor: usa
      Dave: Thanks for the information.
      Dave: Would you mind holding a few minutes while I gather the required information for your request?
      Visitor: ok
      Dave: Thank you.
      Dave: Thanks for holding.
      Visitor: np
      Dave: Please hold on for a few more minutes, I am still working on the issue.
      Visitor: ok
      Dave: Thank you.
      Visitor: np
      Dave: Thank you for waiting. I'll be with you in just a moment.
      Visitor: ok
      Dave: Thanks for holding.
      Visitor: np
      Dave: This laptop has 2 memory slots that supports 1Gb, 2GB and 4GB memory modules and your laptop supports upto 8GB memory. However, memory in your laptop is not user replaceable. To upgrade memory in your laptop, please contact our service center "Intelisol, Inc" directly at +1 (800) 726-7864 or Samsung.sea@INTELISOL.COM and they'll assist you in getting the memory upgraded in your laptop.
      Visitor: what form factor is the memory
      Dave: It is compatible with PC3-10600S(1333MHz) DDR3 SODIMM type memory.
      Visitor: ok yes that is the memory i bought
      Dave: Memory capacity Min. 4 GB ~ Max. 8 GB , Max.4GB(32Bit system), Max.8GB(64Bit system).
      Visitor: can i send it in with the laptop and you can put it in?
      Visitor: how much does that cost
      Visitor: and what's the turn around time
      Dave: You can directly call service center at above number to get complete information about service process/cost.

  2. Then after calling them I was told that it is not possible to upgrade it.

    Yet, Speccy (software that reports hardware info) claims there are 2/4 unused RAM slots. So... still a puzzle

    1. To clarify, the only real puzzle is why Samsung claimed it was upgradeable. Theoretically, an experienced technician could upgrade it... but unless you can do it yourself, you're probably out of luck. If you find someone who will, please post here!

      If you want an ultrabook with 8gb of ram, check out the Samsung np900x4c.

  3. SOOOO Where you able to find a lab that will unsolder and solder a new, 8GB instead, for your 13" series 9 ???

    1. I ended up going with the 15" instead :) See my post that explains why here:

  4. Hi, Is the SSD user up gradable on np900x3b?